Shipping policy
Shipping Policy for Totes for You
At Totes for You, we strive to deliver your personalized tote bags as quickly and efficiently as possible. Our shipping policy is designed to be transparent, so you know what to expect.
Processing Time
- Since our tote bags are made to order, please allow 3-7 business days for production before your order is shipped.
Shipping Rates and Delivery Times
- Standard Shipping: Delivery typically takes 5-10 business days within the United States. Rates are calculated at checkout based on your location.
- International Shipping: Delivery times vary by destination, typically ranging from 10-20 business days. Rates are calculated at checkout.
Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the delivery status.
Customs and Duties
- For international orders, please be aware that your package may be subject to customs fees or import duties, which are the responsibility of the customer.
Shipping Delays
- Please note that delivery times are estimates and may vary due to unforeseen circumstances like weather, customs processing, or carrier delays.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us within 14 days of the estimated delivery date, and we will work with the carrier to resolve the issue.